I have an account that is used occasionally, but don’t appear to have received a statement for a few months
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As part of our Sustainability agenda and in line with our Terms and Conditions , we are changing the frequency of statements issued in certain situations. In future where an account has not been transacted on in 365 days, statements will only be sent every 6 months, irrespective of the frequency set, until such time as the account is transacted on again. Statements can continue to be viewed on Mobile/Online banking, where customers have registered for this service.
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The AIB logo and AIB JOINT VENTURES LIMITED by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office Aib, St. Helen's, 1, Undershaft, London, EC3A 8AB. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.