How do I query a transaction / report a suspicious transaction on my AIB (NI) Visa debit card / credit card
-
Speak to a customer service adviser
You can contact our Card Services teams to query a transaction or to report suspected fraud on your AIB (NI) Visa debit card or credit card
8008008888 – Visa debit cards
8008008888 – Credit cards
Please have your card number ready.
-
Visit a branch
Please Note: This is for Visa debit card transactions only.
Drop into any AIB Branch with suitable photographic identification and your account number.
* For branch opening hours and telephone number, please use the Branch Locator .
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.
Before proceeding please take time to read our Site Legal Notice , Privacy and Cookie Statements. By proceeding further you are deemed to have read and accepted these when using our website.
AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo and AIB JOINT VENTURES LIMITED by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office Aib, St. Helen's, 1, Undershaft, London, EC3A 8AB. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.